Why can't I find a wireless network?
If your PC has a wireless (Wi-Fi)
network adapter, you'll see the wireless network icon when you
click the Settings charm. Windows automatically detects wireless networks that
are in range.
To
see a list of wireless networks
ü
Swipe in from the right edge of the
screen, and then tap Settings.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)
ü
Tap or click the wireless network
icon
If Windows doesn't detect a network
that you think is in range of your PC, it could be because of one of the
following problems.
§ The
wireless switch on your PC is turned off: Many laptops and tablets have a wireless switch on their
front or side. If your laptop or tablet has a switch, make sure it's turned on.
Some laptops also use a function key combination to turn the switch on or off.
Check the info that came with your PC for details about locating the wireless
switch.
§ Airplane
mode is turned on:
To turn off airplane mode
- Swipe in from the right edge of the screen, and then
tap Settings.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.) - Tap or click the wireless network icon
- Make sure Airplane mode is set to off.
§
Your PC is too far from the wireless router or access point: Move your PC closer to the router or access point. If the
PC is portable, try moving it around to determine the range of the wireless
signal and the best place to use your PC.If you can't get closer to the router
or access point, consider buying and installing an external antenna for your
wireless network adapter to improve its reception. Check the info that came
with your wireless network adapter to see if you can install an additional antenna.
§
Your router and the network adapter in your PC might not
work together: To work, the network adapter in
your PC must use a wireless standard that is equal to or older than the
router’s wireless standard. For example, if the network adapter in your PC uses
the 802.11n wireless standard (also called Wireless-N) but your router uses
802.11g, (also called Wireless-G), you won't be able to connect because the
Wireless-G standard is an earlier version and doesn’t recognize Wireless-N.
However, if the router uses Wireless-N but the adapter in your PC uses
Wireless-G, you should be able to connect if the router is set to mixed mode,
since Wireless-N works with some or all of the earlier standards (802.11a,
802.11b, and 802.11g).
§
Your network administrator has blocked the use of certain
networks: If you're on a corporate network,
your network admin might be using Group Policy to control the use of wireless
networks. If you think there are wireless networks in range of your PC that
aren't visible or that you can't connect to because your network admin has
blocked them, contact your network admin.
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